Retail · e-commerce · AI · digital transformation
I help boards of retail and service companies turn their IT, e-commerce and AI spend into measurable results – as a fractional CIO, board advisor and delivery partner.
Esotiq & Henderson
Sound familiar?
Customers see a different price, stock level and service in every channel. Sales leak to competitors who have it sorted.
The ERP or new platform rollout drags on, vendors bill by the hour, and nobody on the company side owns the business goal.
Everyone talks about artificial intelligence, but nobody knows where to start, what it costs or how to do it safely with customer data.
Services
You get the experience of an IT director and operating board member, without the cost of a full-time hire or a long recruitment process.
An experienced IT leader on your board – a few days a month, or full-time on an interim basis through a period of change or transformation.
A technology plan tied to the company's sales and cost goals – with priorities, budget and KPIs.
Online store, physical stores and marketplaces joined into one customer experience that grows basket size and loyalty.
AI rollouts that save your teams time and lift sales within the first weeks – not just in slide decks.
Systems that talk to each other, and data the board can trust when making decisions.
An independent look at what the company pays for in IT, what works, what is a risk and where the savings are.
Case studies
AI with Claude
I work with Claude every day – one of the most advanced AI models available. I know from practice what it can do, where it pays back most in retail and services, and how to roll it out so the company's data stays safe.
Let’s find where AI can help your businessProduct descriptions, attributes and translations produced in hours instead of weeks.
An assistant that answers questions about stock, orders and returns, and hands difficult cases to people.
Sales, margin and inventory reports explained in plain language, with conclusions and recommendations.
Automation of invoices, complaints, supplier orders and document workflows.
Support for developers and analysts with code, tests and documentation – shorter delivery times.
AI usage policy, customer data protection, GDPR and EU AI Act compliance.
Partner network
A quarter of a century in Polish retail and IT means hundreds of trusted relationships. You benefit from them from day one.
I know who really delivers e-commerce, ERP and AI projects – and who only looks good in a pitch.
I assemble specialists for the specific job – from architects to testers – without fixed payroll costs.
Contacts on the boards of retail chains, service and technology companies – partnerships, shared experience, new sales channels.
How I work
30 minutes about your goals and challenges. No commitment and no sales pitch.
A review of systems, processes, costs and the team. You know where you stand and what's blocking growth.
Concrete actions, budget and the metrics the board will use to judge success.
I run the rollout, keep vendors and deadlines in check, and report progress regularly.
About me
For more than 25 years I have connected business and technology at Poland's largest retail chains. I was CIO of a listed company with over 200 stores, IT Director and operating board member at the Adeo Group, and before that Head of Digital at Castorama. A finance degree (Warsaw School of Economics) lets me talk to the board about margin and return on investment, and my technical roots let me talk to the team about architecture.
FAQ
Can't find your question here? Write to me – I reply within 24 hours on business days.
It depends on the format: projects are priced for the full scope, while ongoing support and the fractional CIO role are billed monthly. I bill per working day, not for individual hours. The first 30-minute call is free.
You get the same executive experience, but only as much of it as the company needs – without the cost of a full-time hire or months of recruitment. We can start with a few days a month.
Every rollout starts with rules: what data can reach the model, who has access, and how we meet GDPR and EU AI Act requirements. We do not start a pilot without them.
No, I work with any organisation that wants to use my services. Company size does not matter.
I run the project and own the business goal, and for each specific task I bring in proven specialists and vendors from my partner network.
Contact
Write a few sentences about your company and challenge. I reply within 24 hours on business days and suggest a time for a free 30-minute call.
I'll reply within 24 hours on business days and suggest a time for a call.
